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HLlama

The multilingual assistant that makes essential services easier to reach

3local languages in the initial scope
3accessible channels: WhatsApp, voice/IVR, and SMS
3priority use cases for essential services

01

An interface for essential services

HLlama supports women and families in the languages they use every day through WhatsApp, voice calls, or SMS. It provides understandable information, reminders, and directions to trusted services for maternal health, civil identity, and economic agency. HLlama does not diagnose conditions and never replaces a healthcare professional or emergency service.

Artificial-intelligence-assisted digital health interface in an African context
The multilingual assistant that makes essential services easier to reach

02

Understanding HLlama

AI that speaks with you

HLlama starts from a simple principle: an essential service becomes truly accessible when it can be understood in the language people use every day. The assistant combines text, voice, and restrained reminders without adding complexity.

Woman using HLlama on her phone, with Ewe, Mina, and Kabiyè highlighted
One experience designed for Ewe, Mina, and Kabiyè, then expanded with native speakers.
Access to an essential service should never depend on the language a person speaks.
HLlama design principle

Available through channels people already use

WhatsApp keeps the exchange familiar, voice supports people who are less comfortable with written interfaces, and SMS preserves reminders when connectivity is limited. Every channel uses the same validated content and safety boundaries.

HLlama WhatsApp assistant interface presenting health and entrepreneurship journeys
The conversational journey combines clear information, reminders, and pathways to trusted services.

Guidance with boundaries, never a diagnosis

Sensitive content remains validated by qualified partners. HLlama informs, reminds, and guides; it does not replace a health professional, an emergency service, or an administrative decision.

03

Three use cases, one accessible assistant

Practical journeys designed to work even when literacy or connectivity is limited.

  1. Maternal health

    Share validated information, send reminders, and direct people to trusted facilities without diagnosing or replacing care.

  2. Civil identity

    Explain in a familiar language which documents, steps, and service points are needed to register a birth.

  3. Economic agency

    Deliver practical financial guidance, market information, and locally relevant opportunities by voice or SMS.

Discuss a use case

04

Build an HLlama pilot

A gradual, localized, measurable deployment with the organisations already delivering the service on the ground.

  1. Frame the service

    We define the audience, journey, urgency level, and content sources that must remain under human oversight.

  2. Localize and connect

    Native speakers adapt the content before it is connected to the useful channels: WhatsApp, voice calls, or SMS.

  3. Pilot and measure

    A limited pilot measures comprehension, reliability, adoption, and referral quality before any expansion.

  4. Scale responsibly

    Languages, locations, and integrations expand only after results and safeguards have been validated.

Become a pilot partner